4 IT Operations to Consider Transferring to a Managed Service Provider

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Small and mid-sized businesses rely on technology to gain business efficiency and compete effectively. As their reliance on IT grows, there comes a tipping point when it’s hard to keep up with the increasing complexity and demands of the business, stretching internal IT resources to the breaking point.

Sound familiar? Enter Managed Services, a customized, scalable, pay-as-you go solution that can help small to mid-sized businesses offload their IT demands to a reliable partner so they can focus on business efficiency. Unlike the old break-fix model which only reacted to a failure, the managed service approach focuses on prevention, alerting you to issues before they become a major problem that can disrupt your business and result in lost revenue.

Here are four strategic managed services that can be moved to the cloud to help you achieve business efficiency through IT.

IT Asset Management Allows You to Categorize and Manage Existing Inventory

With IT asset management, you’ll have a process for tracking warranties and classifying assets and service contracts from different vendors, along with a formal asset disposition procedure that effectively monitors maturity and expiration dates. Create business efficiencies by reducing your spend to manage IT assets, and reduce the risk of business disruption while re-directing management time and IT resources to higher priorities that create real value for your business.

Infrastructure as a Service Expands Your Computing Power

As your business grows, it isn’t uncommon to find you’ve outpaced the capacity of your internal IT resources which explains why IaaS was the fastest growing cloud segment in 2016.1 That’s when it’s time to bring in a third-party provider who’ll use leading storage and server technology to host hardware, software, and applications for your business. IaaS providers also host users' applications and manages system maintenance, backup, and resiliency planning. You only pay for what you use, eliminating the capital expense of deploying in-house hardware and software − but make sure you understand their billing model thoroughly to avoid unexpected charges before they occur.

Disaster Recovery − It’s Better to be Safe than Sorry

60 percent of small businesses that lose their data will shut down within six months, and an estimated 58 percent of SMBs are not prepared for a data loss.2

With the amount of data growing exponentially, now’s the time to protect your organization against human error, hardware failure, natural disasters, and other unexpected data loss by partnering with a managed service provider who can protect your mission critical data and minimize recovery downtime. When evaluating a cloud partner, make sure their data center is SSAE 16 SOC2 compliant to ensure advanced security. Your managed service provider should also perform regular tests to ensure your DR plan runs smoothly so if a real-life disaster strikes, you’ll receive RTOs and RPOs in minutes minimizing disruption to your business.

Back up as a Service Meets Data Explosion

2016 was a big year for big data, with more organizations storing, processing, and extracting value from data of all types. All of this increases the urgency of making sure all that data is backed up.

Has your business expanded to the point where your internal IT department struggles to find enough time or resources to manage a complex backup environment or meet backup SLAs required by the business?

If the answer is yes, look for a managed service provider that offers a secure and compliant data center and end-to-end encryption who can rapidly restore your information in the event of a breach or system failure. A reliable, flexible, customized solution that works with your network configurations is the key to driving efficiency in your business. And moving your backup costs out of CapEx and into OpEx may actually improve your financial profile.

If you're looking for a managed service cloud provider who can help you get on the path to business efficient IT, contact us today. We'll help you offload IT operations so you can focus on the business priorities that drive your organization forward.


About Xigent Solutions

Xigent Solutions specializes in IT services and solutions for mid-market organizations. By partnering with our customers holistically, we engage on both strategic and tactical levels to help them drive greater business outcomes from IT. We do this by helping our clients create and manage Business Efficient IT (BEI) where IT resources – people, process, and technology – are more fully utilized with Xigent’s enterprise based methodology to deliver greater outcomes while minimizing IT cost and inefficiency.