Earlier this Fall Xigent Solutions welcomed three new additions to our Service Delivery team! Working towards our mission to continuously invest in and develop our team, process, and technology and to #raisethebar with each customer engagement, Denise, Randy, and Sergio will be essential contributors to the success of Xigent Solutions as we grow, both as a team and a company.
Denise Peterson, VP of Service Delivery
Denise is responsible for the delivery of Xigent Solutions’ service experience. She will guide the technical team to provide excellent customer experience and refine our services portfolio to better serve our clients. She is PMP, CSPO, CSM, and ITIL Foundation certified. Denise brings a wealth of experience managing all facets of IT operations in complex environments for a variety of industries ranging from Finance to Agriculture.
Randy Grammar, Senior Consultant
Randy brings a strong set of both technical and consulting skills to Xigent Solutions. He is well versed in infrastructure technologies including server, network, storage, and security. He also brings a strong focus on driving improved business and IT outcomes, customer service, and incident response (IR) process discipline. Randy joins us after spending the last several years as the Infrastructure Manager and Architect for a large national retail business as well as owning and operating his own consulting company.
Sergio Hernandez, Network Architect/Senior Consultant
Sergio was brought onboard to further develop our networking and security service offerings. He brings in-depth knowledge of network and security design principals and proven IT leadership in a wide range of industries. Sergio’s focus will be on driving IT outcomes and value for clients through the design, implementation, administration and improvement of network infrastructures and services.
We are excited to welcome these three talented members to our team and we look forward to continuing to fulfill our commitment to drive improved IT outcomes and value for our customers.